Coaching Privacy Policy

Privacy Policy    Last updated: August 2025

This Privacy Policy outlines my policies and procedures for collecting, using, and disclosing your information when you use the Service, and informs you about your privacy rights. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We May Collect from You.

While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to, email address, name, phone number, address, and postcode/Zip code.

Usage Data is collected automatically and may include your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date, the time spent on those pages, unique device identifiers and other diagnostic data.

Information from Third-Party Social Media Services

We allow you to create an account and log in to use the Service through the following Third-party Social Media Services: 

Google

Suppose you decide to register through or otherwise grant us access to a Third-Party Social Media Service. In that case, we may collect Personal data already associated with your social media service account, such as your name, email address, or your activities.  

Tracking Technologies and Cookies.

The Site uses cookies to distinguish you from other users of the website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

• Strictly necessary/essential cookies. These are cookies that are required for the operation of the website, enabling you to log into secure areas or e-billing services.
• Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the website when using it. 
• Functionality cookies. These are used to recognise you when you return to the website, personalise content for you, greet you by name, and remember your preferences.
• Targeting cookies. These cookies record your visit to the website, the pages you have visited, and the links you have followed, making the website more relevant to your interests.      

We may use Personal Data to provide and maintain our Service, to manage our account, to contact you and to deliver any agreed contract. We may also use personal data to provide you with news, special offers and general information about other goods, services and events and to manage your requests. We may use your information for different purposes, such as data analysis,  to identify usage trends, and to determine the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing, and your experience.

Storing Your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We generally keep this data for a shorter period, except when it is used to strengthen security or improve the functionality of Our Service, or when we are legally obligated to retain it for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the business owner's operating offices and in any other places where the parties involved in the processing are located. 

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organisation or a country unless adequate controls are in place, including the security of your data and other personal information.

Disclosure of Your Personal Data

Under certain circumstances, wif required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to prevent wrongdoing in connection with the Service,e w may be required to disclose your Personal Data to protect against legal liability.

Security of Your Personal Data

The security of your Personal Data is important to Us, but  no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, I/We cannot guarantee its absolute security. The service providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on our service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyse the use of our Service.

· Google Analytics

Google Analytics is a web analytics service that tracks and reports website traffic, enabling us to monitor the use of our Service. This data is shared with other Google services. You can opt out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. 

Email Marketing 

We may use your Personal Data to contact you with newsletters, marketing or other information that may be of interest to you. Individuals can subscribe through an online automated process at their own discretion. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email from us. We may use Email Marketing Service Providers to manage and send emails to you.

Payments

We may provide paid products and/or services within the Service. In such cases, we may use third-party services for payment processing (e.g., payment processors).  We will not store or collect your payment card details. 

PayPal

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full.

When you use our Service to pay for a product and/or service via bank transfer, we may ask you to provide information to facilitate this transaction and to verify your identity.

GDPR Privacy

WE undertake to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights. We may process Personal Data where you have given your consent for the processing of Personal Data for the performance of a contract or agreement. For legal purposes, or to protect you.  

You have the right under this Privacy Policy, and by law if you are within the EU, to:

Request access to your Personal Data. The right to access, update or delete the information I/We have on you. If you are unable to perform these actions yourself, please get in touch with Us to assist you. This also enables you to receive a copy of the Personal Data I/We hold about you.

• Request correction of the Personal Data that I/We hold about you. You have the right to have any incomplete or inaccurate information I/We hold about you corrected.
• Object to the processing of your Personal Data. This right exists where I/We are relying on a legitimate interest as the legal basis for our processing, and there is something about your situation, which makes you want to object to our processing of your Personal Data on this ground. You also have the right to object to where we are processing your Personal Data for direct marketing purposes.
• Request erasure of your Personal Data. You have the right to ask Us to remove Personal Data when there is no good reason for Us to continue processing it. 
• Request the transfer of your Personal Data. We will provide you, or a third-party you have chosen, with your Personal Data in a readable format. This right only applies to automated information that you initially provided consent for us to use, or where we used the information to perform a contract with you.
• Withdraw your consent. You have the right to withdraw your consent to the use of your Personal Data. If you withdraw your consent, I/We may not be able to provide you with access to certain specific functionalities of the Service.

Exercising Your GDPR Data Protection Rights

You may exercise your rights of access, rectification, cancellation and opposition by contacting Us. Please note that I/We may ask you to verify your identity before responding to such requests. If you make a request, I/We will try our best to respond to you as soon as possible.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please get in touch with your local data protection authority in the EEA.

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

· Directly from You. For example, from the forms you complete on our Service, preferences you express or provide through our Service, or from your purchases on our Service.

· Indirectly from you. For example, from observing your activity on our Service.

· Automatically from you. For example, through cookies I/We or our Service Providers set on your Device as you navigate through our Service.

· From Service Providers. For example, to monitor and analyse the use of our Service, third-party vendors for payment processing, or other third-party vendors that I/We use.

Use of Personal Information for Business Purposes 

We may use or disclose personal information collected for business purposes to operate our Service, provide you with the Service, support you, and respond to your inquiries. We may also use it to detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity. Please note that the examples provided above are illustrative. 

Links to Other Websites

We will never ask for personal or sensitive information through social media platforms and will encourage contact through communication channels such as telephone or email. 

Changes to this Privacy Policy 

I/We may update our Privacy Policy from time to time and will notify you of any changes by posting the new Privacy Policy on this page. We will  update the "Last updated" date at the top of this Privacy Policy. . Changes are effective when they are posted on this page. If you have any questions, contact us by email: enquiries@maureenadamscoaching.com